Shipping & Policies

Welcome

In addition to beautifully painted wine glasses, we create unique items crafted from upcycled wine bottles and re-purposed windows. The shape and size will vary depending on what is in stock. Each piece will be slightly different because they are all done by hand.

Shipping

We ship most items USPS Priority Mail. You will be able to track your package once it is complete at USPS.com. It will be delivered anywhere in the country in usually 2-3 days. Please take into account weekends and holidays.

Is it a gift? If you would like to send a note along with the gift, I would be happy to include a hand written note card. Just leave it in the notes at checkout.

The customer is responsible for any customs charges when shipped outside the United States.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

I stand behind the quality of my items. A direct message or email is much appreciated if you have any concerns.
If for any reason your item is damaged when shipping, please let know. I will happily send out a replacement.
If the item is a return or exchange, the customer is responsible for the shipping.

Additional

If you have any questions, please do not hesitate to contact me.